Shipping Policy for Royale Elitte
Effective Date: January 15, 2025
At Royale Elitte, we aim to provide a seamless and efficient shipping experience. Please read our Shipping Policy below for information on how we handle your orders and shipments.
1. Shipping Locations
We currently offer shipping to most locations within the United States and internationally. For international orders, customs duties, taxes, and additional fees may apply, and are the responsibility of the customer.
2. Shipping Methods
We offer various shipping options depending on your location, including standard, expedited, and express shipping. Shipping charges will be calculated at checkout based on the selected shipping method and the delivery address.
3. Processing Time
Orders are processed within 1-3 business days from the time they are placed. Please note that processing times may vary during peak seasons or special promotions. You will receive a confirmation email once your order has been shipped.
4. Delivery Time
Delivery times depend on the shipping method selected and your location. Standard shipping typically takes 5–7 business days for domestic orders, while expedited shipping can take 2–3 business days. International orders may take longer depending on customs processing.
5. Shipping Charges
Shipping charges are based on the size, weight, and destination of your order. Shipping costs will be displayed during checkout before you finalize your purchase. Free shipping may be available for certain promotions or minimum order requirements.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment online through the carrier’s website.
7. Shipping Delays
While we strive to meet our estimated delivery times, we cannot be responsible for delays caused by third-party carriers, customs processing, or other external factors. In the event of a delay, please contact the shipping carrier directly for more information.
8. Missing or Damaged Items
If your order is missing, damaged, or if you receive the wrong items, please contact us immediately at info@royalelitte.com with your order number and details. We will work with you to resolve the issue promptly.
9. International Orders
For international orders, please note that customs duties and taxes may be applied once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the shipping fees. We recommend contacting your local customs office for more information on import duties and taxes.
10. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date. Please check this page regularly to stay informed.
11. Contact Us
If you have any questions or concerns about our shipping policy or your order, please contact us at:
Email: info@royalelitte.com
Phone: (212) 586-4690
Address: 1 Columbus Cir #S27F New York, NY 10019
